+48 880 012 010 24/7

Replacement car

Replacement car under the at-fault driver's OC – at no cost to you

If someone else caused the accident, you're entitled to a replacement car. We hand it over and settle the rental directly with the at-fault driver's insurer.

☎ +48 880 012 010 24/7 Report a claim

Who is entitled

Anyone who can't use their own car because of the damage – private individuals and companies alike. The replacement car should match the class of your vehicle, as it's meant to replace what you've lost.

For how long

Under the at-fault driver's OC you are entitled to a replacement car for the duration of the repair and, with a total loss, for the time needed to buy another car (courts usually link this to the date the compensation is paid), as long as the rental is justified during that time.

Our cars

  • passenger cars,
  • vans – if you work with your car or carry goods,
  • premium cars,
  • cars for TAXI, Uber and Bolt work.

Costs

0 zł – we settle the rental with the at-fault driver's insurer.

Free repair and a free replacement car apply to claims under the at-fault driver's OC once their insurer accepts liability – to the extent it accepts. For AC claims the rules depend on your policy; we'll discuss them before we start.

Frequently asked questions

Are private individuals entitled to a replacement car too?

Yes. Not only companies but also private individuals are entitled to a replacement car under the at-fault driver's OC.

What about a total loss?

Under the at-fault driver's OC you are entitled to a replacement car for the duration of the repair and, with a total loss, for the time needed to buy another car (courts usually link this to the date the compensation is paid), as long as the rental is justified during that time.

Will I get a car of a similar class?

We try to match the class of your car – subject to availability in our fleet.

Call us or leave your number – we'll call you back

We answer the phone 24/7. The call doesn't commit you to anything.

☎ +48 880 012 010 24/7

We'll call you back

Leave your number – we'll call and tell you what happens next.

☎ Call 24/7 Report a claim